Responsible Play

Our Commitment

Fortress Fortune is built around three principles: no real money, adults only (18+), and genuine care for every player's wellbeing. Our Responsible Play Lead, Ngaio Pereira, oversees all player-facing features to ensure nothing in Ironvault Reels ever nudges someone into playing longer than they intended.

• No real money enters or leaves the Ironvault — ever.
• Vault Marks are virtual and have zero monetary value.
• The Site is strictly for adults aged 18 and over in New Zealand.

Setting Your Own Limits

Because there is no money at stake in Fortress Fortune, the most meaningful limit you can set is one of time. Decide before you open the game how long your session will be — ten minutes while the kettle boils, twenty minutes on a lunch break — and honour that choice when the time is up.

A few practical habits that help:

• Set a phone or kitchen timer before you start a session.
• Take a short break between sessions — step away from the screen.
• Notice if you find yourself thinking about Vault Marks or your balance when you are doing something else entirely.
• If play starts to feel like something you must do rather than something you want to do, that is a good moment to pause.

Warning Signs to Watch For

The following patterns are not judgements — they are signals worth noticing.

• You regularly spend more time playing than you originally intended.
• You feel irritable, restless, or on edge when you are unable to play.
• You use play to cope with anxiety, low mood, boredom, or stress.
• Sleep, meals, work, study, or time with people you care about are being cut short so you can play.
• You have noticed a growing interest in real-money gaming sites as a next step from social-casino play.
• You find yourself minimising to others how much time you spend on games of chance.

If any of these feel familiar, please reach out to one of the organisations below. All services listed are free and confidential.

Where to Get Help

• Gambling Helpline New Zealand — free confidential helpline and online chat for anyone affected by gambling in New Zealand.
• PGF Group — Problem Gambling Foundation of NZ — counselling, community programmes, and support for families and whānau.
• Ministry of Health NZ — Gambling and You — government guidance on problem gambling and available services across New Zealand.