1. Who We Are
Fortress Fortune is operated by Fortress Financial LLCUnited States, Illinois, Peoria, 300 Hamilton Boulevard, 61602-1234 (9429000995087). You can reach us at support@fortressfinancialllc.com.
2. What Information We Collect
When you visit fortressfinancialllc.com we may collect:
- Usage data: pages visited, time on site, device type, browser, and approximate geographic region — gathered through Cloudflare Web Analytics (no cookies required; IP addresses are not stored in identifiable form).
- Account data (if you register voluntarily): display name, email address, and encrypted password.
- Support enquiries: name, email address, and the content of any message you send us.
- Consent preferences: your cookie-banner choice is stored locally in
localStorage.__cc_v1. - Age-gate status: a session cookie
__age_okrecords that you have confirmed you are 18 or over.
We do not collect payment card numbers, bank details, or any financial information — this site operates no real-money transactions.
3. How We Use Your Information
- To operate and improve the Fortress Fortune service.
- To respond to support enquiries.
- To understand how the site is used in aggregate (no individual profiling).
- To comply with our legal obligations under the New Zealand Privacy Act 2020.
4. Cookies
We use a small number of cookies and similar technologies. For a full description of every cookie category, how long they last, and how to manage them, please read our dedicated Cookie Policy.
5. Data Retention
Account data is retained for as long as your account is active, plus 12 months after deletion. Support correspondence is retained for 24 months. Anonymous analytics data is retained for up to 30 days before aggregation.
6. Sharing Your Data
We do not sell or rent personal information. We may share data with:
- Cloudflare: for network security, CDN, and privacy-safe analytics.
- Our hosting infrastructure (Cloudflare Workers / R2) — data is processed under standard contractual protections.
- Legal authorities if required by New Zealand law.
7. Your Rights under the Privacy Act 2020
Under the New Zealand Privacy Act 2020, you have the right to access personal information we hold about you, to ask us to correct inaccurate information, and to complain to the Office of the Privacy Commissioner if you believe your rights have been breached. To exercise any of these rights, email us at support@fortressfinancialllc.com.
8. Security
We use HTTPS on all pages, Cloudflare's security infrastructure, and standard password hashing. While no system is perfectly secure, we take reasonable technical and organisational precautions to protect your data.
9. Third-Party Links
Our Responsible Play page links to external support organisations (Gambling Helpline NZ, PGF Group, Ministry of Health NZ). Those sites have their own privacy policies; we are not responsible for their practices.
10. Children
Fortress Fortune is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this policy from time to time. The most recent version is always available at this URL. Material changes will be flagged on the homepage for 30 days.
12. Contact
Questions about this policy? Email support@fortressfinancialllc.com. Our registered office: United States, Illinois, Peoria, 300 Hamilton Boulevard, 61602-1234.